Tacticware training systems provide solutions, knowledge, and processes by subject.
Each system offers innovative thinking and follow-up responsibilities to grow both individuals and companies.
We provide training at your location. Tacticware offers consulting solutions and training on a national basis.
“Tacticware offers management, HR, marketing, and sales training courses.
Each course provides knowledge and processes necessary to grow competitive advantage.”
– Paul Fournier
Each course level communicates concepts influencing best practices, strategic planning, communication, and customer loyalty.
Our training solutions embrace Team. Management and employees engage and achieve more objectives.
Tacticware training courses are interactive and customized to client needs.
Training System Curriculum
Please use the toggles below to navigate the training curriculum offered by Tacticware Resource Group. We offer customized solutions based upon the needs of your team, but this offers a solid starting point.
360 Assessments and Surveys
Approach: 360 surveys and assessments provide real time intelligence about customers, employees and suppliers. Perception is reality. Perception is an indicator of company culture and competitive advantage.
Tacticware uses SMART intelligence to modify behaviors and practices. Collecting SMART intelligence is the first step. Information analysis and creating actionable objectives are the true benefits of the survey process.
Introduction to the Fusion Process - Level 1 - Course 101
Objective: Introduction of key processes and resources
Approach: This system establishes the foundation, expectations, and value of the Tacticware systems. Learning objectives include understanding and bench-marking employee perception, customer loyalty, objective achievement, customer surveys, planning, and innovation deployment.
HR Fusion - Level 2 - Course 201
Objective: HR practices and expectations
Approach: Learning objectives include candidate interviewing processes, candidate assessments, recruitment, company environment, job descriptions, performance reviews, and hand book policy enforcement.
Quality employees influence customer perception and competitive advantage. Selecting the right person for the right job is the first priority of management. Our resources offer management the resources to make very informed employee selection decisions.
Management Fusion - Level 3 - Course 301
Objective: Leadership, communication, objective achievement
Approach: Learning objectives include approaches in leadership and management, customer loyalty and perception, employee retention and expectations, objective planning and achievement, and innovation deployment.
Company perception, best practices, and product quality begin with management. We grow company management skills and knowledge through a structured approach of excellence. The result is greater sales and profitability.
Sales Management Fusion - Level 3 - Course 302
Audience: Regional Sales Management
Objective: Sales Achievement and sustainability
Approach: Provides sales management with training in leadership and management, accountability, customer loyalty, innovation execution, demographics, agency management, and objective planning.
The competition is fierce. Our sales management training system incorporates best practices as well as solid guidance in national sales management.
Contribution Fusion - Level 3 - Course 303
Objective: to coordinate key business practices and contributors to sales and earnings growth.
Approach: Learning objectives include aligning vision / mission statements, core values, ethics, management practices, and perception into a measurable and sustainable contribution model.
Each of the above contributors shape company culture. Positive culture attracts employee talent and new customers. It also achieves more objectives and customer retention. Managing each of these contributors allows the company to pursue greater opportunities.
Sales Fusion - Level 4 - Course 401
Audience: Sales Employees
Objective: Foundation Sales Skills and Objective Achievement
Approach: Learning objectives include customer psychology, communication, achieving sales objectives, features and benefits, sales tactics, six-step selling process, sales expectations, performance indicators, and video examinations.
Customers expect well trained and skilled sales professionals. Sales employees establish perception with customers. This perception influences customer retention and penetration.
Sales Negotiation Fusion - Level 4 - Course 402
Audience: Sales employees
Objective: Advanced Negotiation Sales Skills
Approach: Learning objectives include psychology of buyer communication, sales employee perception, six-step selling process, threatening behaviors, objective achievement, professional sales tactics.
The market is competitive. Nearly every sale requires some form of negotiation. Customers expect skilled sales professionals to resolve their challenges and provide them with products. Organizations accomplishing this achieve competitive advantage.
Marketing Fusion - Level 5 - Course 501
Objective: Effectively influencing customers relationships through SMART intelligence, communication, and collaboration.
Approach: Learning objectives include branding resources, campaign planning, collection and management of business intelligence, surveys, effective communication, social media, sales connectivity.
Effective marketing processes engage employees with the same message as the customer. Coordinated campaigns influence customer perception and retention.
Strategic Fusion - Level 6 - Course 601
Objective: Strategic Planning and Risk Management
Approach: Learning objectives include strategic planning, risk assessment, income projections and analysis, manpower and facilities models, sustainable management alignment, organizational capacity audits.
Strategic companies view effective planning as part of their culture and vision because it protects against undue risk. Customers view well organized suppliers as a predictable source of goods and services. Employees view the company as a positive environment to risk their future.