At Tacticware, we focus on management, employees, and their tremendous contribution to business quality.
Our articles and white papers offer great perspectives regarding leadership, culture, strategy, and effective training. We have learned that quality is not just about products. Quality includes people, processes, and communication. Each is part of the cultural foundation.
I encourage you to review our articles and white papers. Always feel free to reach out to me. – Paul Fournier

Fewer Teachable Moments
Welcome to a Tacticware Resource Group educational article about Leadership, Culture, and Strategy. Our topic in this article is about the high price companies sustain over poor decisions. This article…
Paul Fournier
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Company Health Goes Beyond EBITA
Company Health Goes Beyond EBITA EBITA, (earnings before interest, taxes, and amortization) is the primary measurement of business health. If a company isn’t profitable, management cannot reinvest in future growth,…
Paul Fournier
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Culture Management – What We Don’t Know, Does Hurt Us.
Employee Perception – What We Don’t Know, Does Hurt Us. Cultural Change Covid, and its variants, coupled with government responses have challenged management like no other calamity in recent history.…
Paul Fournier
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Embracing Your Cultural Health
“Embracing Your Cultural Health” This article is available for free download on tacticware.com and fournierbooks.com Speaking Professionally At Tacticware, we discuss the most difficult subjects for today’s leaders. We suggest…
Paul Fournier
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Growing Brand Equity
Welcome to a Tacticware Resource Group educational article. Our topic in this article is about Growing Brand Equity! This article is available for free download on tacticware.com. Speaking Professionally At…
Paul Fournier
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Rebuilding Your Business after Covid19
Who would have thought such a global calamity could have occurred. Yet it’s here and the repercussions will continue for some time. Some industries have taken a severe beating like…
Paul Fournier
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Selecting Quality Employees
Selecting quality employees is a challenge for many businesses. Unemployment is low, complicating the efforts to staff key positions. However, before you leap to hire a new employee, why did…
Paul Fournier
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Customer Relationships- Do We Know or Assume Our Customer Relationships?
Speaking Professionally We suggest that leadership, culture management, and strategy set the boundaries for growth. Cultural challenges and leadership have no Silver Bullet. Every customer transaction is impacted by the…
Paul Fournier
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Customer Relevance: How Relevant is Your Business?
Customer Relevance: How Relevant is Your Business to Customers? Introduction How relevant is your business to customers? Do customers see your organization as a leader in innovation, quality, and service?…
Paul Fournier
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Disrupters to Sales Revenue, The Impact of Leadership and Culture Management
Welcome to a Tacticware Resource Group educational white paper. Our topics in this white paper include growing sales revenue and customer satisfaction, as well as leadership and culture management! This…
Paul Fournier
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Financial Capacity-The Impact of Company Culture on the Financial Statement.
A Tacticware Resource Group, LLC White Paper. This white paper is available for free download on Tacticware.com Speaking Professionally At Tacticware, we discuss challenging and meaningful subjects for today’s…
Paul Fournier
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Improving Challenged Cultures: Cultural Management System
Welcome to a Tacticware Resource Group educational white paper! This white paper is available for free download on Tacticware.com here. Speaking Professionally At Tacticware, we discuss the most difficult subjects…
Paul Fournier
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Boiled Business (Frog) Syndrome
White Paper for Change Management Welcome to a Tacticware Resource Group educational white paper! This white paper is available for free download on Tacticware.com. Speaking Simply At Tacticware, we discuss…
Paul Fournier
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Revolutionize Your Culture
Welcome to Tacticware Resource Group! This free white paper is available for download here. Introduction In this white paper, we discuss culture, strategy, and tactics and how each affect customer,…
Paul Fournier
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Shareholder Value, It’s About People
Shareholder Value, It’s About People A Tacticware Resource Group White Paper In this white paper, we discuss three cultural types often found in business: Price-Based, Production, and Customer-Centric cultures. Each environment…
Paul Fournier
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Leadership- Five Qualities for Success
Business Management Consultants What is Leadership? Today’s workforce is more diverse, educated, and informed than ever before. They understand the notion of effective leadership. They expect a quality work environment,…
Paul Fournier
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Company Culture Is Everything
Company culture is everything; it’s the foundation of your business. But consider this, company culture is also the source of customer loyalty and purchase orders. Simply stated, cultural challenges often…
Paul Fournier
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Profit Bandits
Every company has its own style and approach to business – some are just more successful than others. In every industry certain companies retain competitive advantage for good reason. On…
Paul Fournier
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Customer Loyalty
Management is challenged every year with delivering sales and earnings growth. The rules have now evolved because customers want more than just a competitive price – they have a whole…
Paul Fournier
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