Paul Fournier business articles provide insights into the relationships and interation of leadership, culture, and strategy. They are the bedrock every business foundation rests upon.

Quality is not just about products. Quality includes people, processes, and communication. It's the result of effective leadership, cultural health, and strategy. Each is part of the total quality foundation.

Customers have expectations. They expect suppliers to contribute to their success. They invest in suppliers through their order transactions.

Each of my articles communicate strategies about the responsibilities and expectations of the customer and supplier relationship. Success is called competitive advantage.

I encourage you to review our articles. Always feel free to reach out to me. – Paul Fournier