Business Training Courses

Strategies for Learning

We help clients grow their business. Our business training courses improve leadership, perception, and skills.

upSkill Courses

Our courses support management, HR, Sales, and Operations. We offer inter-active upSkill training courses crafted to client expectations. Available in 1/2 or full day seminars.

Customized courses are available for new, intermediate, or advanced employees. Tacticware courses are provided on location at your facility for any size group.

Please use the toggles below to navigate our training curriculum.

Introduction to the Training Process - Course 101
Human Resources - Course 201
Management Principles - Course 301
Sales Management - Course 302
Management Culture / Mission / Vision - Course 303
Sales Training Introduction - Course 401
Sales Training Advanced Negotiation - Course 402
Marketing Principles - Course 501
Strategic Principles - Course 601
Introduction to the Training Process - Course 101
Course: 101

Audience: Management

Objective: Introduction of key processes and resources

Approach: This system establishes the foundation, expectations, and value of the Tacticware systems. Learning objectives include understanding and bench-marking employee perception, customer loyalty, objective achievement, customer surveys, planning, and innovation deployment.

Human Resources - Course 201
Course: 201

Audience: Management

Objective: HR practices and expectations

Approach: Learning objectives include candidate interviewing processes, candidate assessments, recruitment, company environment, job descriptions, performance reviews, and hand book policy enforcement.

Quality employees influence customer perception and competitive advantage. Selecting the right person for the right job is the first priority of management. Our resources offer management the resources to make very informed employee selection decisions.

Management Principles - Course 301
Course 301

Audience: Management

Objective: Leadership, communication, objective achievement

Approach: Learning objectives include approaches in leadership and management, customer loyalty and perception, employee retention and expectations, objective planning and achievement, and innovation deployment.

Company perception, best practices, and product quality begin with management. We grow company management skills and knowledge through a structured approach of excellence. The result is greater sales and profitability.

Sales Management - Course 302
Course 302

Audience: Regional Sales Management

Objective: Sales Achievement and sustainability

Approach: Provides sales management with training in leadership and management, accountability, customer loyalty, innovation execution, demographics, agency management, and objective planning.

The competition is fierce. Our sales management training system incorporates best practices as well as solid guidance in national sales management.

Management Culture / Mission / Vision - Course 303
Course 303

Audience: Management

Objective: to coordinate key business practices and contributors to sales and earnings growth.

Approach: Learning objectives include aligning vision / mission statements, core values, ethics, management practices, and perception into a measurable and sustainable contribution model.

Each of the above contributors shape company culture. Positive culture attracts employee talent and new customers. It also achieves more objectives and customer retention. Managing each of these contributors allows the company to pursue greater opportunities.

Sales Training Introduction - Course 401
Course 401

Audience: Sales Employees

Objective: Foundation Sales Skills and Objective Achievement

Approach: Learning objectives include customer psychology, communication, achieving sales objectives, features and benefits, sales tactics, six-step selling process, sales expectations, performance indicators, and video examinations.

Customers expect well trained and skilled sales professionals. Sales employees establish perception with customers. This perception influences customer retention and penetration.

Sales Training Advanced Negotiation - Course 402
Course 103

Audience: Sales employees

Objective: Advanced Negotiation Sales Skills

Approach: Learning objectives include psychology of buyer communication, sales employee perception, six-step selling process, threatening behaviors, objective achievement, professional sales tactics.

The market is competitive. Nearly every sale requires some form of negotiation. Customers expect skilled sales professionals to resolve their challenges and provide them with products. Organizations accomplishing this achieve competitive advantage.

Marketing Principles - Course 501
Course 501

Audience: Management

Objective: Effectively influencing customers relationships through SMART intelligence, communication, and collaboration.

Approach: Learning objectives include branding resources, campaign planning, collection and management of business intelligence, surveys, effective communication, social media, sales connectivity.

Effective marketing processes engage employees with the same message as the customer. Coordinated campaigns influence customer perception and retention.

Strategic Principles - Course 601
Course 601

Audience: Management

Objective: Strategic Planning and Risk Management

Approach: Learning objectives include strategic planning, risk assessment, income projections and analysis, manpower and facilities models, sustainable management alignment, organizational capacity audits.

Strategic companies view effective planning as part of their culture and vision because it protects against undue risk. Customers view well organized suppliers as a predictable source of goods and services. Employees view the company as a positive environment to risk their future.

Contact Us

Our Approach

White Papers

Disrupters to Sales Revenue, The Impact of Leadership and Culture Management

Welcome to a Tacticware Resource Group educational white paper. Our topics in this white paper include growing sales revenue and customer satisfaction, as well as leadership and culture management! This white paper is available for free download on tacticware.com. Speaking…

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Financial Capacity-The Impact of Company Culture on the Financial Statement.

  A Tacticware Resource Group, LLC White Paper. This white paper is available for free download on Tacticware.com Speaking Professionally At Tacticware, we discuss challenging and meaningful subjects for today’s business leaders. On its whole, we suggest that organizational culture,…

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Improving Challenged Cultures: Cultural Management System

Welcome to a Tacticware Resource Group educational white paper! This white paper is available for free download on Tacticware.com here. Speaking Professionally At Tacticware, we discuss the most difficult subjects for today’s leaders. On its whole, we suggest that organizational…

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Boiled Business (Frog) Syndrome

White Paper for Change Management Welcome to a Tacticware Resource Group educational white paper! This white paper is available for free download on Tacticware.com. Speaking Simply At Tacticware, we discuss the most difficult subjects for today’s business management executives. On…

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Revolutionize Your Culture

Welcome to Tacticware Resource Group! This free white paper is available for download here. Introduction In this white paper, we discuss culture, strategy, and tactics and how each affect customer, employee, and brand perception. Additionally, we discuss assessing company culture…

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Shareholder Value, It’s About People

Shareholder Value, It’s About People A Tacticware Resource Group White Paper In this white paper, we discuss three cultural types often found in business: Price-Based, Production, and Customer-Centric cultures. Each environment affects revenue, client retention, and shareholder value. Additionally, we discuss…

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Leadership- Five Qualities for Success

Business Management Consultants What is Leadership? Today’s workforce is more diverse, educated, and informed than ever before. They understand the notion of effective leadership. They expect a quality work environment, TEAM, fair accountability and compensation. Merriam-Webster defines leadership “as the…

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Company Culture Is Everything

Company culture is everything; it’s the foundation of your business. But consider this, company culture is also the source of customer loyalty and purchase orders. Simply stated, cultural challenges often result in stagnation of revenue growth. And it’s just not…

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Profit Bandits

Every company has its own style and approach to business – some are just more successful than others. In every industry certain companies retain competitive advantage for good reason. On the other side of the coin, then there are organizations with…

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Customer Loyalty

Management is challenged every year with delivering sales and earnings growth. The rules have now evolved because customers want more than just a competitive price – they have a whole litany of expectations. Companies that expect to gain or retain…

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