Our 360 Assessment intelligence identifies challenges and opportunities for company growth. Cultural transparency and accountability grow employee and customer perception. The result is customer satisfaction and greater brand share.
Tacticware offers complete analysis of our 360 Cultural Assessments. Easy to understand, our assessment results provide a clear understanding of opportunities and challenges. Additionally, we provide strategies, tactic, and skill training to grow your business.
Did you know our Organizational Assessment creates Top-to-Top communication with employees? Since company culture influences customer satisfaction and employee performance, it makes sense to have a clear understanding of the facts.
Customer satisfaction and loyalty contribute to customer retention. Every employee establishes a value and perception with the customer.
We offer separate employee and management assessments. We want to understand the challenges and opportunities of both groups.
Facts rather than assumption identify solutions. Assessment information allows us to develop a sustainable improvement plan.
Tacticware offers business-to-business (B2B) surveys to create a top-to-top relationship with customers. Customer surveys create transparency. Our surveys identify why customer loyalty and satisfaction are challenged. The results of our Customer Surveys often explain why sales revenue is challenged.
Tacticware also offers vendor surveys. Suppliers are often times a first step in understanding quality and service. Our surveys are customized to collect and achieve your objectives.