Customer Relevance

Customer Relevance: How Relevant is Your Business?

Paul FournierBlog, Customers & Clients, Paul Fournier Business Articles

Customer Relevance: How Relevant is Your Business to Customers? Introduction How relevant is your business to customers? Do customers see your organization as a leader in innovation, quality, and service? Is your company team really a team, always staffed with …

Sales Revenue Disruptors

Disrupters to Sales Revenue, The Impact of Leadership and Culture Management

Paul FournierBlog, Company Culture, Management, Sales

Welcome to a Tacticware Resource Group educational white paper. Our topics in this white paper include growing sales revenue and customer satisfaction, as well as leadership and culture management! This white paper is available for free download on Speaking …

Shareholder Value, It’s About People

Paul FournierBlog, Company Culture, Customers & Clients, Management, Sales

Shareholder Value, It’s About People A Tacticware Resource Group White Paper In this white paper, we discuss three cultural types often found in business: Price-Based, Production, and Customer-Centric cultures. Each environment affects revenue, client retention, and shareholder value. Additionally, we discuss …

Leadership- Five Qualities for Success

Paul FournierBlog, Management, Sales

Business Management Consultants What is Leadership? Today’s workforce is more diverse, educated, and informed than ever before. They understand the notion of effective leadership. They expect a quality work environment, TEAM, fair accountability and compensation. Merriam-Webster defines leadership “as the …