Customer Relationships

Customer Relationships- Do We Know or Assume Our Customer Relationships?

Speaking Professionally We suggest that leadership, culture management, and strategy set the boundaries for growth. Cultural challenges and leadership have no Silver Bullet. Every customer transaction is impacted by the culture and leadership of the organization and its employees. The…

Customer Relevance

Customer Relevance: How Relevant is Your Business?

Customer Relevance: How Relevant is Your Business to Customers? Introduction How relevant is your business to customers? Do customers see your organization as a leader in innovation, quality, and service? Is your company team really a team, always staffed with…

Company Culture Is Everything

Company culture is everything; it’s the foundation of your business. But consider this, company culture is also the source of customer loyalty and purchase orders. Simply stated, cultural challenges often result in stagnation of revenue growth. And it’s just not…