Leadership, Culture, Strategy

Fewer Teachable Moments

Paul FournierBlog, Paul Fournier Business Articles

Welcome to a Tacticware Resource Group educational article about Leadership, Culture, and Strategy.  Our topic in this article is about the high price companies sustain over poor decisions. This article is available for free download on tacticware.com. Fewer Teachable Moments …

Customer Relationships

Customer Relationships- Do We Know or Assume Our Customer Relationships?

Paul FournierCustomers & Clients, Paul Fournier Business Articles, Sales

Speaking Professionally We suggest that leadership, culture management, and strategy set the boundaries for growth. Cultural challenges and leadership have no Silver Bullet. Every customer transaction is impacted by the culture and leadership of the organization and its employees. The …

Customer Relevance

Customer Relevance: How Relevant is Your Business?

Paul FournierBlog, Customers & Clients, Paul Fournier Business Articles

Customer Relevance: How Relevant is Your Business to Customers? Introduction How relevant is your business to customers? Do customers see your organization as a leader in innovation, quality, and service? Is your company team really a team, always staffed with …

Shareholder Value, It’s About People

Paul FournierBlog, Company Culture, Customers & Clients, Management, Sales

Shareholder Value, It’s About People A Tacticware Resource Group White Paper In this white paper, we discuss three cultural types often found in business: Price-Based, Production, and Customer-Centric cultures. Each environment affects revenue, client retention, and shareholder value. Additionally, we discuss …

Leadership- Five Qualities for Success

Paul FournierBlog, Management, Sales

Business Management Consultants What is Leadership? Today’s workforce is more diverse, educated, and informed than ever before. They understand the notion of effective leadership. They expect a quality work environment, TEAM, fair accountability and compensation. Merriam-Webster defines leadership “as the …

Company Culture Is Everything

Paul FournierBlog, Company Culture, Management, Sales

Company culture is everything; it’s the foundation of your business. But consider this, company culture is also the source of customer loyalty and purchase orders. Simply stated, cultural challenges often result in stagnation of revenue growth. And it’s just not …