
Leadership is responsibility. Asking the right questions is sometimes unpleasant. The consequences of not asking probing questions place the organization in harm’s way.
Consider these basics. There are four (4) cornerstones for business success. Superior revenue and profit are a result of cornerstone balance.

Building a Productive Environment
Successful fulfillment and balancing of each cornerstone creates a productive management and employee working environment. Each cornerstone contributes to, and balances, the other cornerstones. Without cornerstone balance, the organization becomes a house of cards.
“What level of leadership exists when culture, strategy, and communication are challenged?” – Paul Fournier
Cornerstone Attributes
- Leadership – Leadership reflects the ability of management to achieve the vision, mission, and strategy. Is the organization strategically driven or activity based?
- Culture – Culture reflects the perception of employees regarding organizational cornerstones, business practices, and expectations. Is employee retention and performance well managed?
- Strategy – Strategy reflects critical thinking, planning, objectives, innovation, and capacity growth.
- Communication – Communication reflects management’s ability to effectively communicate to employees, customers, suppliers, and community.
Management functions as stewards of the organization, employees, and brand. The buck stops at the top. So do the tough questions.
Top Five (5) Leadership KPI’s for Success
- Is management measured on proactive decision making, strategy, innovations, and customer centric behaviors to grow competitive advantage?
- Is management measured on equal enforcement of employee performance, accountability, and opportunity throughout the organization?
- Is management measured on consistent communication of objectives, expectations, and performance throughout the organization?
- Does management measure cultural health and capacity via a 360° Organizational Assessment? Is the organization innovative, passionate, and growing?
- Is management measured on customer satisfaction and loyalty by achieving its strategies? Do its strategies effectively meet the needs of the vision and mission statements, shareholders, and stakeholders?
Truth or Consequences
Companies often address symptoms, rather than source. Typically, these five leadership KPI’s create significant change. Generally, when these KPI’s are not confronted the organization is stagnant, and sometimes internally toxic.
Change begins with top management and its approach to improving its cornerstone capacity. With cornerstone improvement comes superior results in revenue and profitability.
About Us
Tacticware provides Management Consulting and HR Management Systems. Our strategies empower organizations to reach new capabilities.
We offer consulting, management systems, training, communication, assessment, and actionable change. Each management system supports critical thinking and processes to develop high-capacity organizations.
- Paul R. Fournier is President of Tacticware Management Consulting and Management Systems . Paul provides extensive business experience and resources to clients.
- Read our 5 Star rated book, Anonymous Cultures, Strategies in Culture Management and Leadership.
- Read our new book available on Amazon, Change, Becoming a Confident and Bold Leader
Contact Paul Fournier
- Web: https://tacticware.com
- LinkedIn: https://www.linkedin.com/in/paulrfournier1/
- Email: pfournier@tacticware.com
- Telephone: 913.499.1094